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Selling With a Servant Heart, Jim Doyle

Open relationships instead of close sales

Entrepreneurial Tips you’ll learn today on The Sales Podcast

  • How do you define a win?

  • “I made a sale!”

  • “I closed this guy!”

  • Top salespeople define winning as “I made a difference for the customer.”

  • Spend more time in diagnosis to become great

  • Acute listening

  • Ask better questions

  • Stop winging it

  • Lather, rinse, repeat

Rory Vaden on The Sales Podcast
  • Retired about 18 months ago from the business he founded

  • Can we replicate sales systems?

  • Interviewed 30 sales experts in 20 different industries

  • Real estate, RV sales, insurance sales

It’s only creative if it sells.”

  • People reject the idea of sales because they have been offended or experienced the stereotypical salesperson

  • He’s a college flunk-out

  • You need to get comfortable in sales and marketing as an entrepreneur

Tom Hopkins master the art of sales on The Sales Podcast
  • Focus on the long-term potential of your clients to earn referrals and repeat business

  • Know the lifetime value of a customer

  • $5 is the average sale of a Taco Bell customer, but they’ll spend $11,000 over their lifetime

  • Most of the people interviewed said this was not their default approach

  • Guys are usually more aggressive and wanting to “win” the sale so they have to grow out of that a bit to be more of a servant

  • Never stop learning

  • Stew Hansen was a top Dodge dealer in the country and they had dinner and he had just turned down a buyout offer and he was the first one in the morning session taking notes

  • Being successful only means you were right once

I’d rather wear out than rust out.”

  • Hearse driver in New Orleans and said, “Work is like my vitamin.”

  • “Halftime” by Bob Bufford, move from success to significance

  • Master negotiation. Your job is to determine who has the power, then act like you have none.

Sales Growth Tools Mentioned In The Sales Podcast