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Meet Jonathan Farrington: Founder of The Top Sales Blog In The World

About Today’s Guest on The Sales Podcast

Jonathan Farrington is a globally recognized business coach, mentor, author, and consultant, who has guided hundreds of companies and more than ninety thousand frontline salespeople and sales leaders toward optimum performance levels.

As well as acting as the Senior Partner for JFA, he is Chairman of The JF Corporation and CEO of Top Sales Associates, based in London & Paris.

Formerly, Jonathan was the CEO of The jfa Group, which he established in 1994 and sold in 2005.

Prior to that, he earned his spurs in some of the most demanding and competitive market sectors – i.e., IT, Telecommunications, and Finance.

Outstanding achievement at an early stage in his career provided a ‘fast-track’ passage to several board-level appointments, working with a number of the largest and most successful international corporations, including IBM, Wang, Legal and General, Andersen Consulting, Litton Industries, and The Bank of Tokyo.

Jonathan’s written work has been republished by a host of journals, including The New York Times, The Washington Post, and The London Times.

He is consistently named amongst the top twenty influential sales and marketing experts, and his highly popular daily blog, which he first published in 2006 for dedicated business professionals, can be found at The JF Blog.

Hear the rest of his story on The Sales Podcast Session 70.

Rubber-Meets-The-Road Sales Tip

  • “I’m never satisfied.”Perfection is a journey, not a destination.

  • Came out of Anderson Consulting in 1991 to do his own thing.

  • He sold it and needed something to do, but he had a non-compete.

  • Small businesses have a very level playing field. The only differentiator is price, and that’s tough. The marketplace is being commoditized. In the next 5 years, 80% of the current sales population will be changed or replaced because of the internet.

  • But personal selling is not going to disappear. The top 5% achievers will become the top 20% because they will sell consultatively.

    • You must differentiate yourself with your marketing.

    • Our knowledge is what differentiates us. Our clients don’t care about us or our brains. They want to know what we can do for them.

    • Gain. Save. Improve. Increase. Reduce. 5 keywords. Prove this, and you’ll have their attention. Then prove it and back it up.

    • Relationship selling isn’t dead. But too many salespeople think it happens too quickly. It takes time to develop. It’s based on mutual respect and integrity. Then it will endure. Being liked is not that important.

    • The greatest compliment is that they respect you and tell others they respect you.

    • People buy from people they believe can help them.

    • It’s a bonus if people like you.

    • We talk WITH clients. We don’t talk up or down to prospects.

    • We have something in common with everyone we meet. We just have to take the time to get to know them.

  • In the ’80s, PCs were selling like mad. He started helping people connect PCs via the network. He called on a major private bank after the sales guys had been in 5-6 times. It was a huge opportunity. The prospect was a golfer. Jonathan was, too. The first thing they did was set a tee time. Jonathan put off business talk until they were golfing. The deal was done on the course.

  • You need deep pockets to launch a new venture, and you need to be in it for the long haul.

    • For 4.5 years, they were in the red with Top Sales World.

    • Top Sales Awards, but not like the Stevies now in its 5th year.

    • Top Sales Academy.

    • His blog is a constant source of new opportunities. Top Sales World is not.

  • He wants to raise the bar and the level of standards in the sales world. Sales skills are declining rapidly.

    • “Nothing happens until somebody buys something.”

    • Sales managers aren’t getting trained. The average tenure of a sales manager is 16 months, down from 18 months just a couple of years ago.80% of salespeople are underqualified to be in sales.

    • Individuals today don’t have to wait for someone to make them successful. “If it’s to be, it’s up to me.”

    • Be committed to improving on a daily basis.

  • Somebody has to be #1. Why not you?

  • Be discerning. Experiment with sales concepts and ideas. Dive in and test some things.

  • Material stuff is a reward for achievement. Money is not the motivator for top achievers. It does pay your bills, but we want to know we did a job well.

  • He is a crusader for sales. The rate of change is increasing. Solutions are becoming commoditized. We don’t need salespeople or even order-takers. The bottom line is driving people out of business. There are 100 million salespeople in the world today. You’ll thrive if you’re totally committed to sales. Be focused. Know what you want. Surround yourself with people that can help you achieve your objectives. You’re the CEO of your own destiny.

  • Launching 5 major initiatives and then leaving for a month. Blitz and then break. Gets more done.

Links Mentioned

Sales Growth Tools Mentioned In The Sales Podcast

  • Take The CRM Quiz: get a free consultation with me

  • Donate: Just because you like the show, the no-bullshit approach, and don’t want to buy a book, software, or The Make Every Sale Program.

  • The Sales Agenda: take control of every sales opportunity like a pro.

  • Leadferno: Turn lurkers into leads

  • Founders Card: Get $20,000 in free processing from Stripe, save 15% on Bose, and save on hotels, travel, car rentals, you name it.

  • Send Drunk Emails: …that get opened and get you paid!

  • Phone Burner: work the phone like a machine so you can be a human when you connect.

  • Apollo: Find targeted accounts and send cold email at scale to them and hit the inbox with Apollo

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