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- Control Your Emotions To Control The Sale, Dan Hill Returns
Control Your Emotions To Control The Sale, Dan Hill Returns
Dan Hill Returns
Emotional Tips you’ll learn today on The Sales Podcast…
He’s an emotions expert
Not mind control
It’s a feedback loop
We’ve all been lied to…hint…deflect…hold back
Emotions, momentum, etc. matter
Facial encoding
Find a better course of action when you can read people
Salespeople see what’s happening at the grassroots level
Body language is limited in its ability
Facial coding can get you into seven emotions
Two dominant emotions are happiness and anger
Approach emotions
Happiness: open to consideration
Anger: approaching to strike you
Maybe confused
Eyebrows come together and go down
Lips purse together so hard and you get a bulge on the bottom
Snake eyes: I’ll defy you
He was trying to displace an incumbent in a sales opportunity but took a bad approach and saw the lip bulge and never recovered
He won another sale and in his euphoric state he missed some signals in his next sale and lost that one
Honey, just spit it out. What are you trying to sell me?”
If you talk too much you’ll talk yourself out of the sale
Look for valence: onboard or not onboard
Leonardo Davinci
A smirk can look like a smile if we’re not paying attention
Look for the “Mona Lisa smile”
The face is the only place where the muscles attach directly to the skin
Writing is painful but forces you to learn
Focus on contrasts because we’re simple creatures
Facial coding, “By the age of 50, a man has the face he deserves.” George Orwell
Doesn’t allow for neuroticism
About 40% of us are neurotic
The Big Five or OCEAN
Openness to Experiences
Conscientiousness
Extraversion
Agreeableness
Neuroticism
Sales Growth Tools Mentioned In The Sales Podcast
Get his book, “Blah, Blah, Blah: A Snarky Guide to Office Lingo“
Get the “The Devil’s Dictionary“