Appear Bigger Than You Are With Smith AI

Wes Schaeffer
September 01, 2019

Use Artificial Intelligence To Provide Better Customer Support

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Smith is an expert like a blacksmith
Live and AI receptionist and website chat for the SMB space
AI for chat on your site
US-based English and Spanish instant translation for chat
Playbooks allow workflows/sequences that can ask language preference
Consumers want instant answers and responsiveness
Maddy and I don’t like AI bots to act like humans so admit that your bot is not human
You and your prospects want to be efficient with their time
Refer your visitors to great resources to build good will
It’s inefficient for you to have a skilled expert answering your phones
Their AI helps their receptionists know how to respond
Your playbook will build over time so stick with it
Just get started. You’ll get a report after each call/chat.
Responsive vs Perfection
Cloud phone pad
Track marketing campaigns
Text from the system
Whitelist numbers
Overflow, i.e. answer if I don’t pick up
Test them with their free trial
Secret shop them!
Calculate your own time value
Ignorance is not bliss
Month-to-Month
Choose-your-own-adventure
Make outbound calls to confirm appointments
Spam calls are blocked automatically for free
Calls can be blocked and/or routed
They’ll be responding to text messages as well

Visit Smith AI’s home on the web and for your free trial and use promo code “wes50” if you decide to subscribe